Digital Communication Challenges
1 postsMay 14, 10:00 AM 0 0 1
A social media user expresses frustration with lack of digital responsiveness from government institutions like PBS Sri Lanka and Central Bank of Sri Lanka.
Digital communication in Sri Lanka: where emails go to die and follow-ups are like sending messages into a black hole. Apparently, the 'reply' button is some mythical tech artifact that bureaucrats haven't discovered yet. Maybe carrier pigeons would get a faster response?
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Asitha Angammana (Ange) @asithaangammana11:40
Emailed to @PBSriLanka a month ago, then to the @CBSL to listed on their website, with a few follow-ups zero response in return. Amazing how #digitalization works when there isn’t even a simple acknowledgment of emails. Now waiting for a response from the Finance Ministry. #lka