Uber and Gig Economy Issues
1 postsJun 29, 12:00 AM 0 0 1
Complaints about service quality and customer grievances related to food delivery and transportation services in Sri Lanka. Posts document experiences of order mishandling and alleged unprofessional conduct by service providers.
Uber's customer service strategy: when a rider delivers the wrong order, just have them mark it as delivered anyway—problem solved! It's like playing whack-a-mole, except the mole works for you and you're paying it commission.
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Gethmini G @gethmini2300:23
@UberEats @Uber #SriLanka unprofessional scam behavior. rider delivered the wrong order and I returned it to the same rider. The rider himself called the head office and they said they will check. Later @Uber Sri Lanka got the rider to mark it as delivered, instead of correcting